Frequently Asked Questions
Got Questions?
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How many people are needed for a Cruise to go out?
Tiki cruises are so much better with friends! That’s why we require 6 guests to go out. If there are less than 6 people booked for the cruise the day before, we will contact you and reschedule it to the closest available time, issue you a full credit which can be used to rebook at any time in the future (It NEVER expires), or transfer your credit to a GIFT CARD (if you wish to give it away as a present). If Insurance was pre-purchased, a Full Store Credit will be applied.
Where are you located?
We are located at Port Jefferson Marina.
118 West Broadway
Port Jefferson, NY 11777
Slip C-4
(West side of parking lot next to the fishing boats)
View video below.
How long is the cruise?
The Public Cruise is in total 1 hour and 30 minutes long. The Private Party and Corporate Event Cruises can be booked for 1.5 hours or 3 hours. Boarding begins 15 minutes prior to departure and the last 5 minutes are deboarding.
Is there music?
Now what kind of Tiki cruise would it be without some tunes?! We have a Spotify set up on board ready to play your favorite tropical beats. On public cruises, the captain is also the DJ. They do take requests, but they reserve the right to deny a request if they believe it will mess up the vibe of the boat. No hard feelings! On private cruises, you are the DJ. You get full access to the playlist.
Is there a Dance floor?
Absolutely! This “Tiki Boat” wants you to “Shake Your Booty”. In fact… We Encourage It!
Is there a bathroom?
Yes, we have a bathroom located at the rear of the boat.
How many people can go on each cruise?
Our public events and private parties have a capacity of 29 passengers, which gives all our guests plenty of room to sit down or walk around the deck.
Can I buy drinks on board?
Yes, we have a full-service bar on board that offers canned drinks, beer, wine, and alcohol, as well as tropical cocktails.
How old do I have to be to cruise?
We’re all about good vibes for all ages — but here’s the breakdown: For public cruises, guests under the age of 16 must be accompanied by an adult. Hosting a private cruise? All ages are welcome! So, feel free to bring the whole family, from little cruisers to grandma. Don’t forget to bring your ID — we’ll give it a quick check at boarding!
Is there seating Available?
There are a total of 12 seats at the bar and another 18 seats at the front of the boat.
Is Catering Available For Private Parties & Corporate Events?
Yes. We offer several options for catering.
Can I bring my own food?
On the 90 minute Public Cruise… Of course! We do offer light snacks for sale, but feel free to bring your own to enjoy alongside our tropical cocktails. Just make sure it’s nothing too messy. Private Parties and Corporate Events have the option to order from our “Catering Package”.
Can I bring my own Drinks?
All of our boats carry a full liquor license, so guests are not allowed to bring outside alcohol or beverages. Don’t worry, our bartender will make sure to keep you well-hydrated!
*Please note, that no beverages or cups can be taken off the boat after your cruise.
What happens if I’m late?
Short answer – please don’t be! Our boats run on a very tight schedule and will depart at their scheduled time. If you do end up missing your cruise, we’ll try to put you on another one later in the day, but if we’re unable to do so, your tickets will not be honored. Sorry!
What happens if it rains?
Looking at the forecast and seeing gray? Don’t believe a word they say! We’re kidding of course, but our Long Island weather is so unpredictable that it’s pretty much impossible to plan too far ahead. If it happens to be raining at the time of your cruise, it’s not a problem. We go rain or shine! – our boat has a roof and sides that come down, so we like to believe it’s always 85 and sunny. Some of our best cruises were in rainy weather! We always keep a close eye on the radar and if the weather does get a bit more extreme (heavy wind, thunderstorm...) and we do have to cancel, we’ll make sure to notify you as soon as possible and offer you a Reschedule, Full Store Credit, or a Gift Card. If Insurance was pre-purchased, a Full Store Credit will be applied. Usually, this will be on the day of your cruise.
Does the crew accept gratuities?
Yes! Guests have the option to tip the crew, not the boat, should you feel you’ve been provided with exceptional service. Additionally, you will receive a follow-up email asking about your experience with a link to leave a gratuity if you were blown away. Gratuity is split among the crew that made your experience possible. We highly appreciate any gratuities!
What should I wear?
A Hawaiian shirt and a Lei, of course. That’s the official Tiki Islander uniform! But we say to wear whatever feels comfortable. We recommend to bring an extra layer or jacket -just in case. The temperature in the bay changes throughout the day. It is better to be safe than chilly.
What is your Cancellation/Refund Policy?
To cancel your reservation, please reach out to us promptly via email at info@tikiboatli.com or by phone at (631) 648-8055. If you cancel at least 14 days before the scheduled departure time of the cruise, you will receive a Full Store Credit that can be used for future cruises or private bookings. However, please note that cancellations made less than 14 days before the scheduled departure time of the cruise will not be eligible for a store credit unless Trip Insurance was purchased at the time of booking. Keep in mind that a lot of people are eager to cruise with us, so we do require a 72-hour notice for all cancellations.