Privacy Policy (TikiBoat Long Island)
Effective Date: November 23, 2023
TikiBoat Long Island (“TikiBoat,” “we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or book an experience.
Contact Information
TikiBoat Long Island
118 W Broadway Slip C4, Port Jefferson, NY 11777
Phone: 631-648-8055
Email: info@tikiboatli.com
1) Information We Collect
We may collect the following types of information:
- Contact information: name, email address, phone number.
- Booking-related information: experience selected, date/time, guest details, and booking status (including incomplete checkout attempts, when applicable).
- Messages and inquiries: information you submit through website forms or communications with us.
- Technical data: IP address, device/browser type, pages visited, and similar analytics data (collected via cookies or similar technologies).
2) How We Use Your Information
We use information to:
- Respond to inquiries and provide customer support.
- Provide booking-related updates and reminders.
- Operate, maintain, and improve our website and services.
- Prevent fraud and protect the security of our business and customers.
- Comply with legal obligations.
3) Text Messaging and Mobile Information
If you opt in to receive SMS messages, we may send you booking updates and customer care messages, including reminders to complete an unfinished booking.
Important mobile-information disclosures (carrier compliance):
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
- Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services.
- If this policy describes sharing personal information in other sections, all such categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.
Opt out / help: You can reply STOP to opt out and HELP for help. Message and data rates may apply.
4) How We Share Information
We do not sell your personal information.
We may share information only in these limited situations:
- Service providers (processors): Vendors who help us operate our business (for example, booking/checkout providers, messaging providers, customer support tools, analytics). They may access information only to perform services for us.
- Legal and safety: If required by law, subpoena, court order, or to protect rights, safety, and security.
- Business changes: If we are involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction.
Reminder: All sharing categories above exclude SMS opt-in consent data as described in the “Text Messaging and Mobile Information” section.
5) Cookies and Analytics
We may use cookies and similar technologies to operate the site, remember preferences, measure performance, and understand how visitors use the site. You can adjust cookie settings in your browser.
6) Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure.
7) Data Retention
We keep information only as long as needed for the purposes described in this policy, unless a longer retention period is required or permitted by law.
8) Your Choices
- You can request access, correction, or deletion of certain personal information by contacting us.
- If you opted in to SMS, you can opt out anytime by replying STOP.
9) Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
10) Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.